This privacy notice tells you what to expect us to do with your personal information.
Contact details What information we collect, use, and why Lawful bases and data protection rights Where we get personal information from Cookies How long we keep information Who we share information with How to complain
Contact details Post University Writers, Collingwood Buildings, 38 Collingwood St, Newcastle Upon Tyne, NE1 1JF, GB
Telephone +44 1234 981897
Email team@universitywriters.net
What information we collect, use, and why We receive, collect, and store any information you enter on our website, including personally identifiable information (such as email, communications, payment details, comments, feedback, and product reviews), and information you provide us in any other way. In addition, we may collect the Internet Protocol (IP) address used to connect your computer to the Internet, computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
We collect non-personal and personal information for the following purposes:
To provide and operate the Services; To provide our Users with ongoing customer assistance and technical support; To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages; To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services; To comply with any applicable laws and regulations.
We collect or use the following information for processing your order: Payment details and financial information, including transactions Contact details
We collect or use the following personal information for dealing with queries, complaints, or claims: Contact details Purchase or service history Financial transaction information Correspondence Feedback
We collect or use the following information for information updates or marketing purposes: Contact details Purchase history Page interaction information
Lawful bases and data protection rights Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights, which are briefly set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which mean you may not receive all the information you ask for. Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Your right to erasure – You have the right to ask us to delete your personal information. Your right to restriction of processing – You have the right to ask us to limit how we can use your personal information. Your right to object to processing – You have the right to object to the processing of your personal data. Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Your right to withdraw consent – When we use consent as our lawful basis, you have the right to withdraw your consent at any time.
If you make a request, we must respond to you without undue delay and in any event within one month. To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data For processing your order: Contract – We have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
For dealing with queries, complaints, or claims: Consent – We have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. You do have the right to withdraw your consent at any time.
For information updates or marketing purposes: Consent – We have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. You do have the right to withdraw your consent at any time.
Behavioural Remarketing We use remarketing services to advertise on third-party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize, and serve ads based on your past visits to our Service.
Facebook Facebook remarketing service is provided by Facebook Inc. You can learn more about interest-based advertising from Facebook by visiting this page: How Ads Work on Facebook To opt-out from Facebook’s interest-based ads follow these instructions from Facebook: Facebook Opt-Out For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: Facebook Data Policy
Where we get personal information from Directly from you
Cookies Cookies are small pieces of data stored on a site visitor’s browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.
How long we keep information We will store any form responses for 6 months after the delivery date. Please contact us if you would like your form response to be deleted sooner than this.
Who we share information with Data processors
How to complain If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
Last updated 24 February 2025
